Roles & features
Designed for both sides of a booking
Matcha connects service providers and clients, and one account can be both.
For independent professionals
Service Provider
Manage requests from one Workspace, check deposits before you accept, and build a record new clients can see.
- Workspace with Calendar, Bookings, Clients and Analytics
- Review deposit receipts before you accept a booking
- Reliability score with a tier badge: New, Trusted, Reliable, Caution or Restricted
- Send a rebooking reminder after a completed booking
- Recommendations and written reviews from clients
For people booking services
Client
Find a service, request a time and keep your bookings in one place.
- See a provider's reliability badge and recommendation record
- Send the deposit directly to the provider and upload the receipt
- Rebook from a completed booking
- Booking list with status filters
- Chat with providers in the app
Book and provide
One Account for Both
A single Matcha account lets you book services and offer your own, without a separate profile for each.
- One login for booking and providing
- One reliability score across your account
- Shared chat and notifications
- Provider Workspace alongside your bookings